Maintenance Benefits
Maintenance for OmniMark is offered on a yearly basis. The first year of maintenance is purchased when you initially purchase OmniMark. Customers are strongly encouraged to renew their maintenance each year for as long as they continue to use OmniMark. Maintenance is essential to maintaining an ongoing relationship with Stilo and ensuring full and immediate access to the latest product information, maintenance releases, and support services.
An up-to-date maintenance agreement provides a number of important benefits, as outlined below.
Maintenance Releases
From time to time, Stilo issues maintenance releases and minor upgrades to the OmniMark software. These releases may introduce new features or fix problems discovered in earlier versions. Maintenance customers will be entitled to receive all maintenance releases and minor point release upgrades free of charge.
Version Protection Maintenance
Stilo also offers a maintenance plan that includes a free upgrade to the next major version. Please ask your Stilo representative for details or email.
License Transfers
Customers with valid maintenance agreements can transfer the license of any OmniMark software product from one machine to another within their company, by submitting a license transfer request.
Technical Support
Our professional services specialists provide technical support and advice to assist customers with the correct operation of OmniMark. Support can be accessed via telephone or email.