In telecom documentation portals built with DITA (Darwin Information Typing Architecture), content recommendations and related topics are implemented to enhance the user experience and provide easy access to relevant information. These features help users discover additional content that may be of interest, improving their overall understanding of telecom topics.

Related Topics

One way to implement related topics is by using DITA’s linking capabilities. Within a DITA topic, you can include links to other relevant topics or articles. For example, in a document about network configuration, you can include links to related topics such as troubleshooting guides or hardware specifications. These links enable users to navigate to related content seamlessly.

Content Recommendations

Content recommendations can be implemented using metadata and tagging in DITA. By assigning specific tags or attributes to topics, you can create a recommendation system that suggests related content based on user preferences or the topic they are currently viewing. For instance, if a user is reading about 5G technology, the portal can recommend articles or guides related to 5G network optimization or deployment strategies.

Example:

Here’s an example of how related topics and content recommendations can be implemented in DITA:

<topic id="network_configuration">
  <title>Network Configuration</title>
  <related-topics>
    <link href="troubleshooting_guide.dita" />
    <link href="hardware_specifications.dita" />
  </related-topics>
  <content>...
  <recommendations>
    <tag>5G</tag>
    <tag>network optimization</tag>
  </recommendations>

In this example, a DITA topic on “Network Configuration” includes links to related topics and content recommendations based on assigned tags. This approach enhances the user’s experience by providing easy access to relevant telecom documentation.